insight
Angelina Tittmann

Power outage: IGB is only available to a limited extent

Image: pixabay

Due to a power outage in south-east Berlin, our services have been limited since Tuesday, September 9, 2025. This has affected services such as telephones and email. In urgent cases, please contact our colleagues on their mobile numbers. 

For press enquiries, please contact us at:  +49 175 2230224 or +49 170 4549034.

At this moment, it is not foreseeable when exactly the damage will be repaired. It can be assumed that the situation will continue for several days. We expect that service will be restored in the course of Friday, September 12, 2025. Should there be any new developments, we will inform you immediately.

Thank you for your understanding and patience!